Hello! I’m Flat Freddy

Please give a warm welcome to the newest member of the Timber Products Company team: Flat Freddy, our Feedback Experience Expert. 

Upon joining the team, Flat Freddy went straight to work—he traveled the road in November, visiting our distributor partners, cabinet makers, fixture manufacturers and contractors in order to hear what they think about different aspects of Timber Products, including our services, products and the customer experience.

Flatfreddy1

Where can you find Flat Freddy? Hitching a ride between panels in a variety of Timber Products panel units, of course! He will be traveling from our southern Oregon and Corinth, Mississippi facilities to meet distributors and customers from coast to coast. For the lucky people who find Flat Freddy in their shipment, we ask that they answer the survey questions on the prepaid postcard. This will help us achieve our goal of providing superior customer service, efficient delivery and high quality products. 

For even more fun, finders of Freddy can email a picture of themselves with Flat Freddy and the panel in which they found him to marketing@timberproducts.com and receive a complimentary Timber Products Company hat. 

If by chance you don’t get a visit from Flat Freddy, we encourage you to leave your feedback on our web-based survey (coming soon). We look forward to hearing what you have to say!

Related Blog Posts

  • Whitemaple
    3 Hardwood Species to Keep in Stock and Why

    In a perfect world, you would have every kind of hardwood a client could ever want in stock and ready to go at all times. Sadly, having a selection of everything is not possible, there are certain species that we aim to have in stock year round.

    Read More
  • New homes blog
    New Homes on the Rise-The Right Wood for the Right Feel

    To say the market is hot right now would be an understatement; in October 2017, new home sales in the US hit their highest point in a decade with 685,000 units sold - an increase of 6.2%.

    Read More
  • Whitebirch
    Following White Birch from Forest to Flooring—And More

    White birch is known in the wild for its striking bark that peels to expose a smooth orange trunk beneath. It is known in the forest products industry for the strength of its wood, its fine grain and the beautiful ripple patterns that make it a prized veneer.

    Read More
  • Rugby
    Timber Products Serves as a Responsive Support System for Distributor Partner Rugby ABP

    When Tommy Heard, Regional Manager for Rugby Architectural Building Products, is pressed to describe manufacturer partner Timber Products Company in a word, he offers this: Responsive.

    Read More

Comments