Hello! I’m Flat Freddy

Please give a warm welcome to the newest member of the Timber Products Company team: Flat Freddy, our Feedback Experience Expert. 

Upon joining the team, Flat Freddy went straight to work—he traveled the road in November, visiting our distributor partners, cabinet makers, fixture manufacturers and contractors in order to hear what they think about different aspects of Timber Products, including our services, products and the customer experience.

Flatfreddy1

Where can you find Flat Freddy? Hitching a ride between panels in a variety of Timber Products panel units, of course! He will be traveling from our southern Oregon and Corinth, Mississippi facilities to meet distributors and customers from coast to coast. For the lucky people who find Flat Freddy in their shipment, we ask that they answer the survey questions on the prepaid postcard. This will help us achieve our goal of providing superior customer service, efficient delivery and high quality products. 

For even more fun, finders of Freddy can email a picture of themselves with Flat Freddy and the panel in which they found him to marketing@timberproducts.com and receive a complimentary Timber Products Company hat. 

If by chance you don’t get a visit from Flat Freddy, we encourage you to leave your feedback on our web-based survey (coming soon). We look forward to hearing what you have to say!

Related Blog Posts

  • Osbmain
    Getting to the Core Series: Oriented Strand Board

    When most people think of oriented strand board (OSB) they think of home construction, but savvy manufacturers know OSB is a cost-effective alternative for other applications.

    Read More
  • Tariffs
    Wood Tariffs and Their Impact on Your Business

    The recent tariff increase and U.S. Customs crackdown on wood product exports from China are two of the hot issues in our industry. Some believe these recent actions benefit domestic manufacturing, others are skeptical. Here’s what you need to know!

    Read More
  • Cnc machine
    Equipment Spotlight: Spectrum’s New CNC Router

    Timber Products’ Spectrum Division has invested in a new CNC router to help give its distributors even more options for supporting their cabinetry shop customers.

    Read More
  • Wood in the workplace
    Building Productivity with Wood in the Workplace

    There are major, proven health benefits to interacting with nature, but it turns out that simply being exposed to natural materials holds powerful productivity advantages.

    Read More

Comments